Your SecurityAlpha Supplements take your security and privacy extremely seriously and use PayPal to handle our online Credit card transactions
Alpha Supplements uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.
ReturnsAlpha Supplements offers only the finest products available, from International and NZ based manufacturers. We work hard to provide the best service possible and we guarantee 100% customer satisfaction. All of our products come with a 30 day 100% satisfaction guarantee. If you are dissatisfied with any product, please return it to us within 30 days of ordering and we will replace the product or offer a full refund of the purchase price. We'll also pay the return shipping cost if the return is a result of our error.
We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.
WarrantyIf for whatever reason your order arrives damaged, or if you discover any defects with your product, please contact us as soon as possible, to help us arrange a replacement. When replacements are not available we may, at our discretion, provide a complete refund.
DeliverySorry, we do not accept cash on delivery. We ship all orders using Nz Couriers non signature service. Delivery is normally within 1-2 working days.
Export Policy - We are sorry but do not export overseas. Please check your region for other reputable companies to purchase products.
Should you feel that your goods do not arrive in good condition, please contact us using our contact form or by email or phone. We are not responsible for loss or damage to goods that are delivered to an incorrect address.
- we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
- we will not disclose your Personal Information to third parties unless you have authorized us to do so;
- we will take reasonable steps to protect the security of the Personal Information we collect from you.
Your Personal InformationGreen tea x50 does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). Green tea x50 uses such voluntarily submitted information for the purposes for which it was submitted.
When you place an order Green tea x50 will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paypal etc. in order to process your order.
We do not sell our customer list to any external parties so you information remains secure with Alpha Supplements.
At anytime you can contact us to check on, modify or cancel your order. If you have any questions, please contact us. We reply promptly to all questions sent by email.
Trends, Tracking and Sharing InformationGreen tea x50 uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.
Green tea x50's policy regarding privacy?Green tea x50 does not rent, sell, trade or give your personal information to others.
Customers are required to give Green tea x50 their name, e-mail address, billing and shipping address to process orders. This information is used to process the orders as well to contact the customer if need be. Credit card information is required when paying with a credit card.
Any information about you collected by Green tea x50 through this web site or instore is used exclusively for the purpose of processing orders, improving our service to you and your shopping experience, and to communicate with you regarding products, and specials.
We will only collect personal information that we deem necessary to serve our legitimate business purposes. Any information you provide will be stored securely and will not sell or release it to any other business or person.
DISCLAIMERGreen tea x50 is not responsible for any harm or damage that comes from use of any products nor the claims made by manufacturers. Images and descriptions © Copyright Green tea x50 and/or it's respective content providers. All rights reserved. The material on this site may not be reproduced, distributed, or otherwise used, without written permission of content owners.
These products are not intended to diagnose, treat, cure, or prevent any disease. No claim or opinion on these pages is intended to be, nor should be construed to be, medical advice. Please consult with a healthcare professional before starting any diet or exercise program. Green tea x50 and it's associates are not responsible for product claims made by manufacturers on this web site. Green tea x50 is not responsible for typographical errors. Prices and information on this website are subject to change without notice.